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      Privacy Policy

      Privacy Policy

      Which categories of personal data are we processing?

      In general, we collect your personal data directly from you, so you decide what kind of information you provide us. For example, the information we get from you is the following:

      When you create a Generix Partners site profile, you send us your e-mail address, your first name, surname, mobile phone number, shipping address, etc .;

      When you place an order, you provide us with the following information: your desired product, your first and last name, shipping address, billing information, payment method, phone number.

      How long do we keep your personal data?

      As a rule, we store your personal information while you have an account with us. You may always ask us to delete certain information or to close your account and we will respond to this request by retaining certain information, even after the account is closed when the applicable law or legitimate interests impose it. Deleting your account can be requested with an email at info@generix-shop.com. The time for deleting your account is up to 7 business days after your have sent the email.

      Who do we send your personal information to?

      As the case may be, we may transmit or give access to some of your personal data to the following categories of recipients:

      • Courier Service Providers;
      • Payment / banking service providers;
      • Other companies with whom we can develop joint programs to market our goods and services.

      If we are legally bound or if this is necessary to protect our legitimate interests, we may disclose certain personal data to public authorities as well.

      What are your rights?

      Under certain circumstances, you have the rights under the applicable privacy laws and your personal data.

      If you wish to exercise any of the rights listed below, please contact us via the contact form:

      Right to request access to your personal data (commonly referred to as “data subject request”). This enables you to get a copy of your personal information that we store and to verify that it is legally processed.

      The right to ask for a correction of your personal information we have for you. This allows you to correct any incomplete or inaccurate data we have for you. However, we may need to check the accuracy of the new data you provide us with.

      Right to request limitation of the processing of your personal data. This allows you to contact us requesting the termination of your personal data processing in the following hypotheses:

      • if you want to prove the accuracy of the data;
      • when you believe that the use of our data is illegal;
      • when you require us to store the data, even if we no longer need it, because you need to identify yourself to exercise or prove your claims; or
      • When you oppose the use of your data, but we need to check if we have legitimate reasons to use it.

      Right to request the deletion of your personal information. This right allows you to contact us with a request to delete or remove your personal information when there is no good reason to continue processing it. In addition, you may request to delete or remove your personal data when you have successfully exercised your right to object to processing (see below) when you have a doubt that we may have processed your information not in accordance with the law or when required to erase your personal information to comply with legal requirements. Please note that for certain purposes we may be legally obliged to store your personal data.

      Right to object to the processing of your personal data when it is based on a legitimate interest (or that of a third party) and has reason for your specific interests, which makes you oppose the processing of your personal data on this basis, considering , that processing violates your fundamental rights and freedoms. You have a right to object when we process your personal data for the purposes of direct marketing. In certain cases, we can prove that we have reasonable grounds to process the information about you that waives your right of objection.

      Right to request the transfer of your personal data to you or a third party. We will provide you either with a specified third party that you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right applies only to automated information for which you have originally consented to use or which we have used to conclude a contract with you.

      You have the right to withdraw your consent to the processing of your personal data at any time. This is without prejudice to the lawfulness of the processing we have already done on the basis of your prior consent.